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Supervisor of Operations

2 months ago

Edmonton, Alberta, Canada Control Team Inc. Full time
Job Summary

We are seeking a highly skilled and experienced Team Lead and Operations Manager to join our team at Control Team Inc. as a Supervisor of Operations. The successful candidate will be responsible for overseeing the day-to-day operations of our organization, ensuring that all tasks and projects are completed efficiently and effectively.

Key Responsibilities
  • Scheduling and Coordination
    • Schedule events, programs, and activities to ensure smooth operation of the organization.
    • Coordinate activities with other work units or departments to achieve common goals.
  • Leadership and Supervision
    • Supervise, coordinate, and schedule activities of workers to ensure optimal productivity.
    • Train staff and workers in job duties, safety procedures, and company policies.
    • Supervise office and volunteer staff to ensure effective team performance.
  • Communication and Problem-Solving
    • Assist clients and guests with special needs, providing exceptional customer service.
    • Be the point of contact for emergency situations, handling them promptly and effectively.
    • Resolve work problems, provide technical advice, and recommend measures to improve productivity and product quality.
  • Reporting and Administration
    • Prepare and submit progress and other reports to management.
    • Ensure accurate and timely reporting of all activities and tasks.
Work Environment

The successful candidate will work in a fast-paced environment, requiring strong organizational and time management skills. The position involves a combination of sitting, standing, and walking, with the ability to work under pressure.

Requirements
  • Education
    • Secondary (high) school graduation certificate.
  • Experience
    • 1 year to less than 2 years of experience in a supervisory or leadership role.
  • Personal Qualities
    • Efficient interpersonal skills.
    • Excellent oral communication skills.
    • Initiative, judgement, and reliability.
    • Ability to work in a team environment.
Working Conditions

The successful candidate will work 30 to 40 hours per week, with a permanent work term. The work language is English.