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Bilingual Sales and Customer Service Representative

2 months ago

Nepean, Ontario, Canada belairdirect Full time
About the Role

We are seeking a highly skilled and motivated Bilingual Sales and Customer Service Representative to join our team at belairdirect. As a key member of our sales and service team, you will play a critical role in providing exceptional customer service and sales support to our clients.

Key Responsibilities
  • Provide top-notch customer service to clients via phone, email, and in-person interactions
  • Analyze customer needs and promote and cross-sell insurance products and services
  • Process changes in payment methods and handle customer inquiries in a professional and timely manner
  • Work collaboratively with colleagues to achieve sales and service goals
Requirements
  • Bilingual in French and English
  • Minimum one year of customer service experience
  • Natural communication and interpersonal skills
  • Tech-savvy and comfortable working with various systems
  • Ability to multitask and work under pressure
  • Willingness to complete the provincial exam to obtain an insurance license
What We Offer
  • A dynamic and supportive work environment
  • Opportunities for career growth and professional development
  • A comprehensive benefits package, including health and dental insurance
  • A financial rewards program that recognizes individual and team success
  • A flexible work arrangement that balances work and personal life