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Retail Operations Supervisor

2 months ago

Surrey, British Columbia, Canada Super 5 Blinds and Window Fashions Inc Full time
Position Overview

As a Retail Operations Supervisor at Super 5 Blinds and Window Fashions Inc, you will play a pivotal role in ensuring the smooth functioning of our retail environment. Your leadership will be essential in guiding our team to achieve operational excellence.

Educational Requirements
  • Completion of secondary (high) school graduation certificate
  • Equivalent experience is also acceptable
Key Responsibilities
  • Oversee and mentor staff including apprentices and design team members
  • Delegate tasks to sales personnel effectively
  • Recruit, train, and develop team members
  • Manage inventory orders and stock levels
  • Create and maintain employee work schedules
  • Engage in direct sales activities
  • Compile and analyze reports on sales performance and staff matters
  • Address and resolve customer inquiries, complaints, and supply chain issues
  • Coordinate and supervise team activities
  • Handle cash management and financial transactions
  • Administer payroll processes
  • Conduct evaluations of employee performance
Personal Attributes
  • Detail-oriented and accurate
  • Strong client service orientation
  • Effective interpersonal communication skills
  • Excellent verbal communication abilities
  • Highly organized
  • Dependable and trustworthy
  • Collaborative team player
Experience Requirements
  • Minimum of 1 year and up to 2 years of relevant experience
Support InitiativesFor Newcomers and Refugees
  • Facilitate foreign credential recognition
  • Implement mentorship programs pairing newcomers with seasoned staff
For Indigenous Peoples
  • Provide cultural competency training to foster an inclusive workplace
  • Ensure access to Elders for support and guidance
For Visible Minorities
  • Establish mentorship opportunities for visible minority employees
  • Offer diversity training to promote a welcoming environment
Job Details
  • Employment Type: Permanent
  • Working Language: English
  • Work Hours: 40 hours per week