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Planning and Design Specialist

2 months ago

Burnaby, British Columbia, Canada fortisBC Full time
Job Summary

We are seeking a highly skilled Planning and Design Technologist 2 to join our team at FortisBC. As a key member of our organization, you will play a critical role in coordinating projects, processing jobs, and ensuring the safe and efficient delivery of our services.

Key Responsibilities
  • Coordinate projects, including defining customer requirements, creating and maintaining customer data, and ensuring all service product requirements are collected.
  • Process jobs, including reviewing foreign utility data, drafting work procedures, and confirming and updating pipe sizing on drawings.
  • Ensure completion of jobs and maintain customer relations, including building relationships with customers and responding to inquiries.
  • Respond to operational and maintenance issues, including overbuilds, metering consolidations, and corrosion maintenance.
  • Provide direction to Planning and Design Technicians and Technologist 1's within the department.
Requirements
  • Minimum post-secondary educational requirement - completion of a post-secondary Technology Diploma in an appropriate discipline.
  • Four (4) years directly related relevant work experience (a minimum of two (2) years typically gained as a Planning and Design Technologist 1).
  • Demonstrated strong organizational skills, including the ability to multi-task, prioritize, and work under pressure.
  • Demonstrated excellent communication skills, including telephone call handling skills and the ability to respond to difficult or demanding situations.
  • Demonstrated courteous, professional manner in dealing with internal and external contacts and customers.
  • Demonstrated ability to analyze and resolve problems of a technical nature.
  • Demonstrated sound working knowledge of various specialized software applications required to support operations activities.
  • Demonstrated knowledge of natural gas utilization and construction practices.
  • Demonstrated superior customer service and product promotion skills.
  • Demonstrated ability to work independently.
  • Demonstrated sound analytical and decision-making skills.
  • Capable of keyboarding at an intermediate level.
  • Valid British Columbia Drivers license.
  • Certified at the technologist level by the Applied Science Technologists and Technicians of British Columbia (ASTTBC) is an added asset.
Additional Information
  • This position has restricted holiday availability based on operational requirements for certain months of the year.
  • This position may involve working shift work or late coverage depending on customer and operational requirements.

FortisBC is committed to a safe and inclusive culture where each of us can connect, belong, and grow. We offer a competitive salary and benefits package, while supporting life-long career development. We also encourage volunteerism and nourish the need to give back to your community.