Department Head

4 weeks ago


Prince Rupert, Canada tyee building supplies limited partnership Full time
About the Role

We are seeking a highly skilled and experienced Department Head to join our team at Tyee Building Supplies Limited Partnership. As a key member of our retail operations team, you will be responsible for leading and managing a team of staff to achieve sales and customer service goals.

Key Responsibilities
  • Leadership and Management
    • Lead and manage a team of 1 to 2 staff members to achieve sales and customer service goals.
    • Develop and implement strategies to improve team performance and productivity.
  • Store Operations
    • Plan and organize daily store operations to ensure efficient and effective use of resources.
    • Manage store inventory and merchandise to meet customer demand.
    • Implement price and credit policies to maximize sales and profitability.
  • Marketing and Sales
    • Develop and implement marketing strategies to attract and retain customers.
    • Study market research and trends to determine consumer demand and competitor activity.
    • Determine merchandise and services to be sold based on customer demand and market trends.
  • Customer Service
    • Provide excellent customer service to ensure customer satisfaction and loyalty.
    • Resolve customer complaints and issues in a timely and professional manner.
Requirements
  • Education
    • No degree, certificate, or diploma required.
  • Experience
    • At least 7 months to less than 1 year of retail experience.
  • Work Environment
    • Work in a retail service establishment.
  • Work Hours
    • Work 30 to 40 hours per week.
What We Offer
  • Green Job
    • This role involves duties and responsibilities that lead to positive environmental outcomes.
  • Work Language
    • English is the primary language of communication.

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