Policy Development Officer

2 months ago

Toronto, Ontario, Canada City of Toronto Full time
Job Title: Policy Development Officer

As a Policy Development Officer at the City of Toronto, you will play a key role in advancing divisional priorities and objectives through policy development, analysis, research, and program development.

Key Responsibilities:
  • Lead and/or coordinate operational policy development, policy analysis, research, and program development processes to advance divisional priorities and objectives.
  • Identify policy, resource, and systems issues and gaps, and develop recommendations for improvement.
  • Conduct ongoing qualitative and quantitative research and analysis of trends/activities related to assigned policy areas, and evaluate the effectiveness of policies, by-laws, and programs.
  • Develop and prepare standard operating procedures and/or policy and program guidelines for the implementation of new policies, practices, protocols, by-laws, and by-law amendments.
  • Develop/generate options for new/amended policies and programs, assessing the implications and feasibility of these options, and provide interpretive advice/support to staff, management, etc.
  • Maintain an awareness of relevant policy, legislation, and political issues and trends, and provide information, policy development, and reports based on such issues and trends.
  • Support meaningful engagement processes divisionally by applying appropriate conceptual and analytical frameworks to ensure policy positions are rooted in the needs, experiences, and expertise of those most impacted by the policy/program.
  • Develop targets and criteria to measure the effectiveness and success of policies.
  • Prepare reports, research analyses, budget/resources requests, briefing notes, presentations, various correspondence, policy reports, recommendations, and other materials as required by, and for, senior management consistent with unit, divisional, and corporate standards, priorities, and strategic directions.
  • Identify, collect, and maintain performance measures and key performance indicators for the division.
  • Evaluate programs, policies, and initiatives of other orders of government and their impact on City and divisional priorities, developing appropriate policy/program responses.
  • Foster and maintain cooperative and transparent relationships with City staff, stakeholders, and other orders of government.
  • Participate in inter-Divisional policy/program development initiatives.
Requirements:
  • Post-secondary education in health, public administration, public policy, social science, or an equivalent combination of education and experience.
  • Considerable experience with policy development, and implementation in a long-term care or health care setting.
  • Considerable experience in project management (project design, development, and implementation) to effectively meet deadlines.
  • Experience in engagement/consultation processes, including relationship-building, facilitation, consensus-building, and conflict resolution, to gain input and understanding from a broad range of stakeholders.
  • Knowledge of relevant issues and trends as they relate to long-term care and seniors' care.
  • Strong verbal and written communication skills, including the ability to prepare policies, reports, workplans, presentations, and other materials as required.
  • Highly developed strategic, organizational, analytical, and conceptual thinking skills with the capacity to understand complex operating and policy issues, performance measures, as well as the ability to respond to emerging issues.
  • Sound judgement with an ability to work independently on confidential and sensitive matters with minimum supervision.
  • Able to work independently and collaboratively, inclusively, and effectively as part of a team to produce high-quality work.

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