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Food Service Operations Manager

2 months ago

Hamilton, Ontario, Canada Bombay Touch Full time
About the Role

We are seeking a highly skilled and experienced Food Service Operations Manager to join our team at Bombay Touch. As a key member of our operations team, you will be responsible for overseeing the day-to-day activities of our food service staff, ensuring that our high standards of quality and customer service are consistently met.

Key Responsibilities
  • Establish and Implement Operational Procedures

Develop and implement effective methods to meet work schedules, ensuring that our food service operations run smoothly and efficiently.

Supervise and Coordinate Food Service Staff

Lead and manage a team of food service staff, providing guidance and support to ensure that they are equipped to deliver exceptional customer service and meet our high standards of quality.

Train and Develop Staff

Provide comprehensive training to food service staff on job duties, sanitation and safety procedures, and quality control standards.

Ensure Quality and Customer Satisfaction

Monitor and maintain high standards of quality and customer satisfaction, addressing any issues or concerns promptly and effectively.

Manage Budgets and Resources

Prepare and manage budgets, cost estimates, and other financial reports to ensure that our food service operations are financially sustainable.

Communicate Effectively

Develop and maintain effective communication channels with staff, management, and customers to ensure that our food service operations are running smoothly and efficiently.

Maintain Records and Reports

Maintain accurate and up-to-date records of stock, repairs, sales, and wastage, as well as prepare and submit regular reports to management.

Establish Work Schedules

Develop and implement effective work schedules to ensure that our food service operations are running smoothly and efficiently.

About You

We are looking for a highly skilled and experienced Food Service Operations Manager who is passionate about delivering exceptional customer service and maintaining high standards of quality. If you have a strong background in food service operations and are looking for a challenging and rewarding role, we encourage you to apply.

Requirements
  • Education: Secondary (high) school graduation certificate
  • Experience: 1 year to less than 2 years
  • Supervision: 3-4 people
  • Work Conditions and Physical Capabilities: Fast-paced environment, work under pressure, tight deadlines, combination of sitting, standing, walking
  • Personal Suitability: Client focus, efficient interpersonal skills, excellent oral communication, flexibility, team player
Language and Work Environment

We are a dynamic and fast-paced food service company that values diversity and inclusion. We are committed to providing a safe and respectful work environment for all our employees. The successful candidate will be required to work in a fast-paced environment and will be expected to communicate effectively with staff, management, and customers.

The language of work is English, and the successful candidate will be required to have excellent oral and written communication skills in English.