Computer Systems Specialist

2 months ago

Vancouver, British Columbia, Canada STUDY2020 CONSULTING INC Full time
About the Role

We are seeking a skilled Computer Systems Specialist to join our team at STUDY2020 CONSULTING INC. As a key member of our technical support team, you will be responsible for providing expert-level support to our clients and internal stakeholders.

Key Responsibilities
  • Network Access Management: Ensure seamless access to computer networks for our clients and internal teams.
  • System Performance Monitoring: Regularly report on the performance of computer systems and networks to identify areas for improvement.
  • User Support: Respond promptly to users experiencing difficulties with computer systems and provide timely resolutions.
  • Problem-Solving and Documentation: Collect, organize, and maintain a comprehensive problems and solutions log for use by other technical support analysts.
  • Application Redesign and Development: Participate in the redesign of applications and other software to enhance user experience and efficiency.
  • Business Systems Support: Provide expert-level support to users in response to identified difficulties with business systems, networks, and Internet connectivity.
Benefits
  • Dental Plan: Comprehensive dental coverage for you and your family.
  • Health Care Plan: Access to a wide range of medical services and benefits.
  • Vision Care Benefits: Regular eye exams and coverage for prescription eyewear.
  • Permanent Full-Time Position: Enjoy a stable and secure work environment with a permanent full-time position.
  • English Language Support: Work in an English-speaking environment with opportunities for language development and support.
  • Flexible Work Hours: Enjoy a flexible work schedule with 30-40 hours of work per week.

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