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Senior Behavioral Designer
1 month ago
We are seeking a highly skilled Senior Behavioral Designer to join our team at Scotiabank. As a key member of our design team, you will be responsible for applying behavioral science expertise to optimize experiences across various client journeys.
Key Responsibilities- Apply behavioral science expertise to design and conduct research to understand psychological and behavioral factors that influence people's financial habits, decisions, and wellbeing.
- Contribute to and champion a customer-focused culture to deepen client relationships and leverage broader Bank relationships, systems, and knowledge.
- Partner to solve complex design challenges through the lens of behavioral design in a range of contexts, including digital interactions, digital selling, digital services, and physical products.
- Partner with the Beta & Experimentation team to conduct experiments to test the impact of designs for desired behavioral outcomes.
- Analyze and interpret data from experiments and surveys to communicate results to key stakeholders.
- Masters degree or PhD in behavioral science, psychology, cognitive neuroscience, human factors, or other related field preferred.
- 3-5 years previous experience applying behavioral insights to real-world problems.
- Experience with data analysis tools such as Excel, R, or Python is preferred.
- Demonstrates a positive and resilient personality; able to embrace feedback and have a desire for continuous iteration and improvement.
- Has a history of solving problems, creating solutions, and driving change within a team.
- Comfortable working in a self-guided manner with the ability to prioritize tasks and manage own time efficiently.
- Diversity, Equity, Inclusion & Allyship - We strive to create an inclusive culture where every employee is empowered to reach their fullest potential, respected for who they are, and are embraced through bias-free practices and inclusive values across Scotiabank.
- Accessibility and Workplace Accommodations - We value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone.
- Upskilling through online courses, cross-functional development opportunities, and tuition assistance.
- Competitive Rewards program including bonus, flexible vacation, personal, sick days, and benefits will start on day one.
- Community Engagement - no matter where you choose to work from; we offer opportunities for community engagement & belonging with our various programs such as hackathons, contests, cooking with friends, Humans of Digital and much more.