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Restaurant Operations Supervisor

2 months ago

New Hamburg, Ontario, Canada Pita Pit Full time
Job Summary

We are seeking a highly skilled and experienced Food Service Supervisor to join our team at Pita Pit. As a key member of our operations team, you will be responsible for ensuring the smooth day-to-day running of our food service operations.

Key Responsibilities
  • Operations Management
    • Develop and implement efficient systems and procedures to meet business objectives
    • Monitor and control inventory levels, ensuring optimal stock management
    • Manage and maintain a clean and safe working environment
  • Team Leadership
    • Supervise and train staff in job duties, customer service, and quality control procedures
    • Provide coaching and feedback to staff to improve performance and productivity
  • Customer Service
    • Ensure that all customers receive excellent service and have a positive experience
    • Address customer complaints and concerns in a professional and timely manner
  • Reporting and Administration
    • Prepare and submit accurate and timely reports on sales, inventory, and other key performance indicators
    • Maintain accurate records of stock, repairs, sales, and wastage
Requirements
  • Education
    • Secondary (high) school graduation certificate
  • Experience
    • 1 to less than 7 months of experience in a food service or related role
  • Skills
    • Excellent communication and interpersonal skills
    • Ability to work in a fast-paced environment
    • Strong organizational and time management skills
    • Ability to maintain confidentiality and handle sensitive information
Working Conditions
  • Work Environment
    • Fast-paced environment with frequent interruptions
  • Physical Demands
    • Ability to stand for long periods and move frequently
Personal Suitability
  • Personal Qualities
    • Flexibility and adaptability
    • Team player with a positive attitude
  • Language
    • English language proficiency