Software Support Specialist

4 weeks ago


Québec, Quebec, Canada DataDis Full time
Software Support Specialist

We are seeking a skilled software support specialist to join our team at DataDis in Quebec city. As a software support specialist, you will be responsible for providing assistance to users of our MIR-RT software and applications.

Key Responsibilities:
  • Configure gateways to ensure seamless information exchange between our MIR-RT Software and clients' software solutions.
  • Assist customers with software installation, data import, and transfer.
  • Provide solutions for optimal software use and troubleshoot issues.
  • Test new software features and customer-specific changes.
  • Work collaboratively with clients to resolve software-related issues.

Requirements:

  • Bilingual French and English proficiency.
  • Dynamic and positive attitude.
  • Able to work under pressure and as part of a team.
  • Excellent communication and problem-solving skills.


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