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Retail Store Manager

2 months ago

Duncan, Canada A.K. Garg Enterprises Ltd. Full time
Job Title: Retail Store Supervisor

A.K. Garg Enterprises Ltd. is seeking a highly skilled and experienced Retail Store Supervisor to join our team. As a key member of our retail operations, you will be responsible for overseeing the day-to-day activities of our store, ensuring excellent customer service, and driving sales growth.

Key Responsibilities:
  • Supervise and Train Staff: Lead and motivate a team of sales associates, providing guidance and support to ensure they meet sales targets and provide exceptional customer service.
  • Assign Sales Tasks: Effectively allocate sales tasks to team members, ensuring that all areas of the store are covered and customers receive a seamless shopping experience.
  • Hire and Train New Staff: Recruit, interview, and train new sales associates, ensuring they have the necessary skills and knowledge to excel in their roles.
  • Manage Inventory: Oversee the receipt, storage, and distribution of merchandise, ensuring that stock levels are maintained and that products are displayed in an attractive and appealing manner.
  • Authorize Payments and Returns: Process customer transactions, including payments and returns, ensuring accuracy and efficiency.
  • Establish Work Schedules: Create and manage work schedules for sales associates, ensuring that the store is adequately staffed during peak periods.
  • Resolve Customer Issues: Address customer complaints and concerns in a professional and courteous manner, ensuring that issues are resolved promptly and to the customer's satisfaction.
Requirements:
  • Education: Secondary (high) school graduation certificate.
  • Experience: 1 year to less than 2 years of retail experience, preferably in a supervisory role.
  • Language: English.
  • Work Environment: Fast-paced retail environment with tight deadlines.
What We Offer:
  • Competitive Salary: A competitive salary and benefits package.
  • Opportunities for Advancement: Opportunities for career advancement and professional growth.
  • Support for Newcomers and Refugees: A.K. Garg Enterprises Ltd. is committed to supporting newcomers and refugees, offering mentorship programs, diversity and cross-cultural training, and access to community resources.
  • Support for Indigenous People: We participate in government and community programs that support Indigenous people, offering mentorship, coaching, and networking opportunities.
  • Support for Visible Minorities: We apply hiring policies that discourage discrimination against members of visible minorities, offering mentorship programs and diversity and cross-cultural training.

A.K. Garg Enterprises Ltd. is an equal opportunities employer and welcomes applications from diverse candidates. If you are a motivated and experienced retail professional looking for a new challenge, please submit your application today.