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Culinary Business Leader

2 months ago

Fort Saskatchewan, Alberta, Canada Subway Full time
About the Role

We are seeking a highly skilled and experienced Restaurant Operations Manager to join our team at Subway. As a key member of our management team, you will be responsible for overseeing the day-to-day operations of our restaurant, ensuring that our high standards of quality, service, and cleanliness are consistently met.

Key Responsibilities
  • Determine Service Offerings and Operational Procedures

Develop and implement effective operational procedures to ensure seamless service delivery, including menu management, inventory control, and staff scheduling.

Ensure Health and Safety Compliance

Ensure that all health and safety regulations are followed, including food safety, sanitation, and employee safety protocols.

Customer Service and Relations

Address customer complaints and concerns in a professional and courteous manner, ensuring that all customers receive exceptional service and leave the restaurant satisfied.

Operational Planning and Control

Plan, organize, direct, control, and evaluate daily operations to ensure that the restaurant is running efficiently and effectively.

Work Environment and Physical Demands
  • Fast-Paced Environment

Work in a fast-paced environment with multiple priorities and deadlines.

Repetitive Tasks

Perform repetitive tasks, including data entry, inventory management, and staff supervision.

Personal Qualities and Suitability
  • Flexibility

Demonstrate flexibility and adaptability in a dynamic and ever-changing environment.

Organizational Skills

Display strong organizational skills, including the ability to prioritize tasks, manage multiple projects, and meet deadlines.

Work Term and Hours

Work a permanent schedule with 35 hours per week, with opportunities for overtime and career advancement.