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Café Operations Supervisor

3 months ago

Montreal, Quebec, Canada 9501-8446 Québec Inc Full time
Position Overview

As a Café Operations Supervisor at 9501-8446 Québec Inc, you will play a crucial role in overseeing the daily activities of our establishment. This is a permanent position that requires a bilingual candidate, capable of working between 32 to 40 hours each week.

Qualifications
  • Education: Secondary (high) school graduation certificate
  • Experience: A minimum of 5 years in a managerial role or equivalent experience
Work Environment

You will be responsible for managing a budget ranging from $500,001 to $1,500,000 and leading a team of approximately 16-20 staff members.

Key Responsibilities
  • Assess and enhance daily operations
  • Monitor and evaluate staff performance
  • Recruit and train new employees
  • Develop staff schedules
  • Supervise and guide team members
  • Implement operational procedures and service offerings
  • Manage financial transactions and maintain accurate records
  • Ensure compliance with local liquor laws and regulations
  • Oversee inventory management
  • Maintain health and safety standards
  • Negotiate with suppliers for food and other resources
  • Coordinate catering services and facility usage
  • Address customer inquiries and complaints
  • Plan and manage events
  • Deliver exceptional customer service
Technical Skills

Proficiency in MS Excel, MS Word, and point of sale systems is essential.

Work Conditions
  • Ability to work under pressure
  • Physically demanding tasks
  • Attention to detail is crucial
  • Extended periods of standing
  • Willingness to work overtime when necessary
Personal Attributes
  • Strong client focus
  • Dependable and reliable
  • Excellent interpersonal and communication skills
  • Highly organized
  • Team-oriented with leadership capabilities
Screening Questions
  • Are you available for shift or on-call work?
  • Are you currently eligible to work in Canada?
  • Do you have relevant experience in this field?
  • What is the highest level of education you have completed?
Financial Benefits

Gratuities are included as part of the compensation package.