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Customer Insights and Research Lead

2 months ago

Markham, Ontario, Canada Aviva Full time
About the Role

We are seeking a highly skilled Customer Insights and Research Manager to join our newly created Customer team at Aviva.

This is an exciting opportunity to work cross-functionally with various teams to drive business growth and customer satisfaction.

Key Responsibilities:

  • Develop and implement customer insights and research strategies to inform business decisions
  • Collaborate with cross-functional teams to design and deliver customer-centric solutions
  • Analyze customer data to identify trends and opportunities for growth
  • Communicate insights and recommendations to stakeholders to drive business outcomes

What You'll Need:

  • Proven experience in customer insights and research
  • Strong analytical and problem-solving skills
  • Excellent communication and collaboration skills
  • Ability to work in a fast-paced environment

What We Offer:

  • A dynamic and supportive work environment
  • Opportunities for professional growth and development
  • A competitive salary and benefits package