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Sales Associate
2 months ago
About the Role
As a Sales Associate at Mountain Warehouse, you will be the key point of contact with our customers, providing exceptional customer service and creating a great shopping experience. You will be an important part of our store team, working together to achieve sales targets and provide a high level of customer satisfaction.
Your Key Responsibilities
- Provide excellent customer service, responding to customer queries and resolving any issues in a professional and courteous manner.
- Replenish stock, maintain visual standards, and ensure the store is tidy and well-organized.
- Develop and maintain product knowledge, staying up-to-date with new products and promotions.
- Work collaboratively with the store team to achieve sales targets and provide a high level of customer satisfaction.
- Be a brand ambassador, promoting the Mountain Warehouse brand and values.
About You
We are looking for someone with a passion for selling and talking to people, enthusiasm, and a hands-on attitude. You should have excellent timekeeping, great people skills, and an interest in what we sell and what we do. Language skills, particularly Cantonese and Mandarin, are an asset.
Why Work for Mountain Warehouse?
We are a leading outdoor retailer, with a global presence and a commitment to sustainability. We offer a range of benefits, including a 50% employee discount, twice-yearly uniform allowance, and employee referral incentive. We are passionate about developing our store teams, with a learning platform and opportunities for progression.
