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Software Engineering Lead

2 months ago

Richmond Hill, Ontario, Canada Getimployed Full time
IVR Development Lead

Getimployed is seeking a skilled IVR Development Lead to join our team. As a key member of our development team, you will be responsible for designing and developing IVR applications using Java and implementing CVP and REST API integrations.

Key Responsibilities:
  • Design and develop IVR applications using Java, CVP, and REST API integrations
  • Mentor and guide junior developers throughout the development cycle
  • Support all phases of testing, including System Integration Testing (SIT), Business Acceptance Testing (BAT), Production Acceptance Testing (PAT), and Load/Soak Testing
  • Ensure successful promotion of code to SIT server and deployment builds across all environments
  • Collaborate with QA teams to ensure smooth testing cycles and address any issues or questions related to both new and existing designs
  • Update design documents to reflect changes related to project requirements
  • Monitor and support IVR application performance post-deployment, ensuring successful operation in all environments
  • Provide prompt resolution of issues raised during testing or in production
Requirements:
  • Bachelor's degree in Computer Science, Engineering, or a related field
  • ~5+ years of experience in IVR design and development, specifically with Java, CVP, and REST API integrations
  • Strong experience in developing and integrating IVR applications, including hands-on coding
  • Familiarity with deploying builds and promoting code through various testing environments
  • Excellent verbal and written communication skills, with the ability to articulate complex technical concepts to non-technical stakeholders
  • Knowledge of cloud platforms such as AWS, Google Cloud, or Microsoft Azure
  • Experience in a leadership or mentoring role, guiding junior developers or cross-functional teams