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Data Integrity Specialist

2 months ago

Old Toronto, Ontario, Canada Ontario Health Full time
About the Role

We are seeking a highly skilled Data Integrity Specialist to join our team at Ontario Health. As a key member of our Enterprise Data Management portfolio, you will play a critical role in supporting data integrity of identity management services to the healthcare sector.

Key Responsibilities
  1. Act as the primary contact to assigned data sources, including hospital Health Records Departments and RHPA Colleges, to support data quality and data integrity related error remediation of Personal Information/Personal Health Information (PHI) related records.
  2. Analyze inbound records against existing records in the Provincial Client Registry (PCR) and Provincial Provider Registry (PPR), and manually perform health record set linking, unlinking, and merging functions of records submitted.
  3. Manage relationships with Record Management contacts at the data sources and support Health or Registration record staff in resolving data integrity related tasks and monitor hospital progress in reducing data integrity task queues.
  4. Provide overviews and training to hospital health record and college department staff who will be leveraging the PCR and PPR 'Inspector' tool, used by data sources for viewing their data integrity tasks and issues.
  5. Work with data sources to further investigate and resolve complex health record overlays and duplicate patient or record situations, where the data source requires additional support for patient unmerges or patient overwrite situations in their own local system, as well as to ensure that the correction is applied in the PCR/PPR.
  6. Accountable for service quality for their data source (assigned client), and assurance of data quality and integrity in the PCR/PPR, as these registries are used for supporting the Electronic Health Record overall.
  7. Foster sustainable, trusted relationships with team members, data sources, and superiors.
  8. Act as subject matter expert on data source record accuracy.
  9. Identify and escalate issues, working with the team/colleagues and leadership, as well as external data sources/clients to ensure adherence to data quality and integrity standards.
  10. Contribute to recommendations brought forward by Senior DIA's based on data integrity and record observations and support the execution of new or enhanced data quality analysis or reporting.
  11. Engage in Data Quality and Integrity related activities and reporting and recommend process efficiencies to improve the team function and knowledge. Suggest improvements to increase data quality oversight and reduce the volume of data quality affected records.
  12. Make key decisions on patient record linking after conducting analysis of the inbound record against existing records.
  13. Maintain confidentiality and data/system integrity to mitigate privacy incidents or breaches that could result in patient safety concerns.
Requirements
  1. College diploma or Bachelor's degree in Health Information Management.
  2. Canadian Health Information Management Association (CHIMA) designation is an asset.
  3. 2 years of experience working within a Healthcare environment such as a hospital is preferred, or equivalent health care organization or agency.
  4. Ability to apply health information management skills and analysis on PHI records.
  5. Ability to apply data analysis skills on the review of patient identity record information.
  6. Ability to apply client relationships skills in managing relationships with key contacts at the data sources (hospitals, colleges, etc.).
  7. Ability to apply decision making skills related to the accuracy and integrity of data records coming into the registries, and confidently linking or associating the records against the correct patient or provider.
  8. Ability to understand the patient safety repercussions of an inaccurate decision/analysis of patient records, and an understanding of how to contain and correct the inaccuracy.
  9. Strong emotional intelligence when working amongst team and with customers.