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Front End Operations Supervisor

3 months ago


Ottawa, Ontario, Canada MA STUDIO Full time
Position Overview

As a Front End Operations Supervisor at MA STUDIO, you will play a crucial role in overseeing the daily activities of our sales team. Your leadership will ensure that our operations run smoothly and efficiently.

Educational Requirements
  • Completion of Secondary (high) school graduation certificate is required.
Key Responsibilities
  • Delegate tasks to sales personnel effectively.
  • Authorize payments and manage financial transactions.
  • Oversee merchandise ordering and inventory management.
  • Authorize returns and handle customer inquiries.
  • Drive sales by actively engaging with customers.
  • Compile and analyze reports related to sales performance and staffing.
  • Address and resolve any operational issues, including customer complaints and supply challenges.
  • Maintain an organized inventory system.
Supervisory Responsibilities

You will be responsible for supervising a small team of 1 to 2 individuals across various functions.

Work Environment

This position operates in a fast-paced environment, requiring adaptability and quick decision-making.

Personal Attributes
  • Detail-oriented and accurate in all tasks.
  • Strong client-focused approach.
  • Highly organized and reliable.
  • A collaborative team player.
Experience Requirements

Candidates should have 2 to 3 years of relevant experience in a supervisory role.

Employment Details
  • Type of Employment: Permanent
  • Language of Work: English
  • Working Hours: 30 to 40 hours per week