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Thunder Bay, Ontario, Canada Canadian Blood Services Full timeAbout the RoleCanadian Blood Services is seeking a skilled Phlebotomist (Plasma Associate) to join our dynamic Collections Operations Ont team.The Collections Operations Ont team is responsible for collecting plasma in a safe manner to enable the production of life-saving products. As a Phlebotomist (Plasma Associate), you will be responsible for performing...
Plasma Operations Team Lead Nurse
3 months ago
#LI-ONSITE
#LI-Ontario
Job Category: Nursing
Job Posting ID: 6142
Employment Status: Regular full-time
Number of Positions Available: 2
Classification: ONA Plasma
Salary/Rate of Pay: $37.93 to $54.37 (credit for experience) plus responsibility pay
Application Requirements:
- Your current resume.
- It is advisable to keep a copy of the job posting for reference during the recruitment process.
About the Role
Canadian Blood Services is seeking a Regular Full-time Team Lead Plasma Nurse to become part of our vibrant Plasma Operations team.
The Plasma Operations team plays a crucial role in supporting Canadian Blood Services by ensuring the safe collection of plasma, which is essential for producing life-saving products. In this position, you will engage in projects and continuous improvement initiatives that enhance the program's success, while also serving as an ambassador for the program and fostering a collaborative, customer-focused work environment. Furthermore, you will mentor and support staff in all operational tasks and oversee the consultation process, contributing to a culture of continuous quality enhancement.
Key Responsibilities
- Supervise daily operations at the plasma site and guide staff to ensure processes are executed effectively, efficiently, and safely.
- Cultivate a positive work atmosphere where staff feel empowered, challenged, and engaged.
- Collaborate with management to maintain optimal site operations through a well-maintained environment and compliant equipment.
- Assess and identify the training and development needs of staff.
- Design and implement training programs to address identified learning requirements.
- Direct staff to the appropriate resources in the donor selection criteria manual.
- Serve as a subject matter expert for policy interpretation and adherence to procedural requirements for screening.
- Promote a culture of continuous improvement within the site.
Desired Qualifications and Skills
- Licensed registered nurse eligible to practice in the province of employment.
- Minimum of three years of progressive experience in a public-facing role, especially in a high customer service environment.
- Preferred experience of at least three years in a team lead or supervisory role.
- Familiarity with current Good Manufacturing Practices is an asset.
- Proven leadership skills are essential.
- Strong commitment to achieving results and enhancing customer experience.
- Excellent communication skills in English; proficiency in French is a plus.
- Adaptable and comfortable with frequent changes.
- Demonstrated experience in continuous improvement practices.
- Strong interpersonal skills, team-building capabilities, and the ability to collaborate across multiple teams.
- Detail-oriented and capable of functioning in a highly regulated environment.
- Ability to work under pressure to meet job demands.
- Must demonstrate judgment, tact, diplomacy, and confidentiality.
- Promote a positive public image.
- An equivalent combination of education and experience may be considered.
What We Offer
- 3 weeks of paid vacation.
- Comprehensive health, dental, and vision benefits for you and your family.
- Premiums paid in accordance with the collective agreement.
- $2 per hour responsibility pay for Team Lead duties.
- Defined benefit pension plan.
- Employee discounts, wellness programs, and professional resources.
Physical Requirements
- Ability to lift weights up to 10 kg (22 lbs).
Diversity and inclusion are vital in ensuring health equity for patients across Canada. We are dedicated to reflecting Canada's diverse population within our organization and fostering an environment where all employees can be their authentic selves, with equal opportunities to succeed and contribute.
We appreciate your interest in this role. Only candidates selected for an interview or assessment will be contacted. Applicants requiring accommodation should discuss their needs with us.
