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Sports Retail Operations Manager
2 months ago
We are a trusted, community-focused sports retailer offering a wide range of top-tier equipment for athletes of all ages and skill levels.
Job SummaryWe are seeking a highly skilled General Manager to lead our retail store operations, drive sales growth, and enhance customer engagement. The ideal candidate will have a strong background in retail management, excellent communication skills, and a passion for innovation and community involvement.
Key Responsibilities- Develop and implement ongoing training programs to enhance staff knowledge and align team goals with the store's mission.
- Create and refine store operations processes to maximize efficiency, from staff scheduling to inventory management.
- Oversee inventory processes, ensuring accurate stock levels, timely reordering, and optimizing space for best-selling products.
- Ensure that store equipment, technology, and facilities are properly maintained and meet safety and operational compliance standards.
- Lead the development and management of the store's budget, creating financial plans that align with growth goals while managing costs.
- Design systems to track financial performance, including sales targets, cost control measures, and profitability analyses.
- Work with ownership on strategic planning initiatives that align with Doiron Sports Excellence's long-term vision and growth potential.
- Create new processes for areas like staff training, customer feedback, inventory management, and marketing campaigns to streamline store operations.
- Previous experience managing a retail store, especially within the sports or outdoor industry, with a focus on sales growth, team leadership, and community engagement.
- Demonstrated ability to create, manage, and adjust budgets effectively to meet financial goals.
- Experience with accounting principles, including cost management, financial reporting, and cash flow analysis.
- Strong experience in developing and implementing processes that improve store operations, including inventory management, staff scheduling, customer service workflows, and compliance standards.
- Ability to analyze sales trends, market conditions, and financial reports to make informed decisions that drive profitability.
- Familiarity with retail management software (POS systems, inventory management tools) and the ability to implement technology to improve efficiency and accuracy in store operations.
- Demonstrated ability to manage multiple projects simultaneously, prioritize tasks, and meet deadlines while maintaining high standards for execution.
- Full-time position
- Casual dress
- Dental care
- On-site parking
