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Sales Associate

2 months ago

Langley, Canada Universal Supply Co Full time
Job Title: Counter Salesperson

We are seeking a highly motivated and customer-focused Counter Salesperson to join our team at Universal Supply Co.

Job Summary:

The Counter Salesperson will provide exceptional customer service by maintaining a clean and organized counter area, answering customer inquiries, and processing sales transactions. This role requires strong communication and interpersonal skills, as well as the ability to work in a fast-paced environment.

Key Responsibilities:
  • Provide excellent customer service by greeting customers, answering questions, and resolving issues in a timely and professional manner.
  • Maintain a clean and organized counter area, including restocking merchandise and ensuring a positive shopping experience.
  • Process sales transactions, including handling cash, credit card payments, and operating a point-of-sale system.
  • Assist customers with product information, recommendations, and demonstrations.
  • Work collaboratively with the sales team to achieve sales goals and objectives.
  • Perform other duties as assigned by the Profit Centre Manager.
Requirements:
  • Grade 12 diploma or equivalent; college and/or university degree an asset.
  • A minimum of 2 years of experience in customer service or counter sales.
  • Outstanding customer service and verbal communication skills.
  • Excellent relationship building skills with customers, vendors, and teammates.
  • Ability to learn and operate the applicable software system used to process orders.
  • Experience working in a fast-paced environment.
  • Intermediate math skills with a strong attention to detail.
  • Ability to learn how to operate material handling equipment.
  • Possess a strong work ethic and a high standard of integrity.
Preferred Skills:
  • Previous experience with or knowledge of plumbing and building products sold at the Profit Centre.
  • Ability to use the Internet as a resource to problem solve and find alternative solutions for customers.
  • Experience using Trend, Eclipse, Word, Excel, and Outlook.

Universal Supply Co. is a leading distributor of plumbing, HVAC, waterworks, and industrial products for the construction industry. We offer a competitive salary, benefits, and profit sharing, as well as opportunities for growth and development in a dynamic and supportive work environment.