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Lead Grill Technician

3 months ago

Guelph, Ontario, Canada Grill Hero Full time

Service Crew Leader $19-$24/hr

Students Welcome to Apply

Position Highlights

  • Highly Competitive Wages
  • Benefits
  • Tips + Bonuses
  • Working Outdoors
  • Unbeatable Customer Service & Upselling Experience

Company Overview

Grill Hero is dedicated to enhancing barbecue health, safety, and performance through our professional barbecue cleaning services. We aim to help residential grill enthusiasts maximize their grilling season.

Previously known as Canadian BBQ Boys, our company has expanded significantly across Canada in just 7 years, establishing multiple franchise locations and becoming a recognized name in barbecue cleaning and servicing. Our growth has been further fueled by our appearance on Dragons Den, and we are actively pursuing expansion across the country.

As we continue to grow, we offer numerous opportunities with substantial potential for advancement. Our objective is to create exceptional job experiences centered on learning and development. Each team member has the chance to progress within the company, provided they demonstrate a strong work ethic and a willingness to learn.

Job Overview

The Lead Technician role is ideally suited for individuals seeking employment during the summer months who enjoy interacting with customers, delivering excellent service, working outdoors, and enhancing their sales and service skills.

This position is crucial to our operations at Grill Hero. As a Lead Technician, you will gain comprehensive knowledge of the barbecue industry by performing our cleaning services, enhancing the customer experience, managing your own supplies and equipment, and much more.

Lead Technicians have the potential to advance into Management, Regional Management, and Office roles, which come with increased responsibilities and pay.

Key Responsibilities

  • Cleaning barbecues at both commercial and residential sites
  • Providing exceptional customer service
  • Upselling products and additional services
  • Scheduling future appointments
  • Organizing and maintaining company supplies and equipment
  • Representing the company in the field
  • Additional tasks as assigned

Qualifications

  • Ability to perform physical labor and operate light equipment
  • Comfortable working outdoors in various weather conditions
  • Capable of understanding and executing verbal and written instructions
  • Strong attention to detail

Compensation

  • Starting at $18 + Tips + Incentives (Most earn $20-$25/hr)
  • Performance bonuses and incentives
  • Tips
  • Reimbursement for mileage incurred during operations in addition to hourly pay

Job Type

  • Full-time Position (Seasonal)

Requirements

  • Access to a vehicle for use during the summer (required for Team Leader roles)