Service Assistant

4 weeks ago

Dorval, Quebec, Canada Randstad Canada Full time
Job Title: Service Administrative Assistant

We are seeking a highly organized and detail-oriented Service Administrative Assistant to join our team at Randstad Canada. As a key member of our service department, you will be responsible for managing daily maintenance and repair service calls, ensuring customer satisfaction, and providing administrative support to our service coordinators.

Responsibilities:
  • Assist with daily maintenance and repair service calls, ensuring timely and efficient resolution of issues
  • Manage service calls, including scheduling, dispatching, and follow-up
  • Provide administrative support to service coordinators, including data entry, reporting, and communication with clients
  • Ensure customer satisfaction by following up on completed service calls and addressing any concerns or issues
  • Assist in finding new resources to maintain a competitive edge in the industry
Requirements:
  • Strong bilingual communication skills (English and French)
  • Experience in a construction setting an asset
  • Versatile and flexible under high-pressure situations
  • Ability to develop strong relationships with internal and external resources
  • Strong organizational skills and attention to detail
What We Offer:
  • Monday-Friday schedule (7AM-9AM - 4PM-6PM) with 40 hours per week
  • Competitive salary range ($45,000-$50,000 based on experience)
  • Three weeks of vacation
  • Group insurance after probation
  • RRSP plan after one year

If you are a motivated and detail-oriented individual with excellent communication skills, we encourage you to apply for this exciting opportunity. Please submit your resume to our team at Randstad Canada.

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