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Sephora Sales Floor Manager
2 months ago
{"h1": "Sephora Sales Floor Manager Job Description", "p": "As a Sephora Sales Floor Manager, you will be responsible for overseeing all sales floor departments within a specific Sephora location. This includes Beauty, Skincare, Fragrance & Haircare or a combination of these areas. Your goal will be to ensure that all members of your team execute Sephora's selling model and provide outstanding client service to achieve and exceed company objectives.", "ul": [{"li": "Client Experience: Ensure all on-stage cast properly execute Sephora's selling model. Support the timely response to all client feedback per department. Partner with your direct manager to action client-related issues/feedback tool the client service hotline or through direct feedback from clients."}, {"li": "Embracing Innovation: Support all World selling cast being properly trained in all Client Interactive Technology."}, {"li": "Event Management: Support in-store events as needed ensuring that these events help the store achieve its goals as well as client needs."}, {"li": "Performance Assessment & Development: Be aware of and coach to any performance management situations within the assigned area of the store. Ensure timely feedback for improvement is delivered and followed up on as necessary. Participate in regular check-ins with direct reports."}, {"li": "Entrepreneurial Spirit: Demonstrate a strong understanding of the store's sales performance and business opportunities."}], "h2": "Requirements", "ul": [{"li": "One to three years' experience in a similar role at a similar volume store or equivalent internal experience."}, {"li": "Excellent verbal/written communications skills and the ability to influence business partners at all levels in a clear and concise manner."}, {"li": "Proven ability to create teams by attracting and identifying talented store leaders who can train and develop cast to drive sales and deliver outstanding client service."}], "h2": "What You'll Enjoy", "ul": [{"li": "The people: You will be surrounded by the best talent in the industry - people you can be proud to work with."}, {"li": "The perks: Think you've tried it all? Just wait until you work at Sephora. Enjoy the discounts, gratis & exclusive brand events."}, {"li": "The education: We heavily invest in training to build your personalized career plan, so you can achieve your professional goals."}]
