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Customer Service Specialist

2 months ago

Lavaltrie, Quebec, Canada Carlton Cards LTD Full time

About the Role:

We are seeking a highly motivated and detail-oriented individual to join our team as a Greeting Card Sales Associate. As a key member of our sales team, you will play a crucial role in achieving our company's mission of making the world a more thoughtful and caring place.

Responsibilities:

  • Provide exceptional customer service and sales support to customers in our retail stores.
  • Maintain a thorough knowledge of our products, including greeting cards, gift wrap, and other related items.
  • Process transactions accurately and efficiently, handling cash, credit card sales, and returns.
  • Restock shelves, maintain store displays, and ensure a clean and organized store environment.
  • Participate in visual merchandising and store displays to create an engaging and inviting shopping experience.
  • Collaborate with colleagues to achieve sales goals and meet customer needs.

Requirements:

  • High school diploma or equivalent required.
  • Previous retail sales experience an asset.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and meet sales targets.
  • Physical ability to stand for long periods, lift up to 40 pounds, and move merchandise as needed.

What We Offer:

  • A competitive hourly wage and opportunities for advancement.
  • A fun and dynamic work environment with a team-oriented culture.
  • Ongoing training and development to enhance your skills and knowledge.
  • A comprehensive benefits package, including health and dental insurance.

Carlton Cards LTD:

Carlton Cards is Canada's #1 greeting card company, dedicated to making the world a more thoughtful and caring place. With a rich history spanning over 100 years, we have established ourselves as a leader in the greeting card industry. Our portfolio of brands includes Carlton Cards, Papyrus, Recycled Paper Greetings, and Cartes Carlton, offering Canadians a wide range of innovative and unique greeting card options to build meaningful connections and deliver special ways to express themselves.