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Senior Network Tooling Specialist

2 months ago

Toronto, Ontario, Canada Royal Bank of Canada Full time

Job Summary

We are seeking a highly skilled Senior Network Tooling Specialist to join our team at the Royal Bank of Canada. As a key member of our network team, you will be responsible for transforming our network tools and monitoring processes to a code-based approach.

Key Responsibilities

  • Develop and maintain internal business automation applications in collaboration with various stakeholders to gather design requirements, feature sets, and functionalities.

  • Maintain the visibility of RBC's network health and network performance via Enterprise Network Monitoring tool sets and support the Network Operations Center (NOC) by quickly identifying and resolving raised incidents.

  • Design, code, test, and debug new applications, and create enhancements to existing software via scripts and RESTful API calls.

  • Manage and administer various Network Management Systems (NMS).

  • Interact with the Network Operations Center (NOC) to troubleshoot network alerts.

  • Participate in the development process for gathering requirements, implementing, and releasing applications.

  • Develop closed-loop automation based on network alerts.

  • Automate bare-metal provisioning of network equipment and script updates of device network configurations.

  • Develop customized data virtualization dashboards for Network Management Tools.

Requirements

  • 3+ years of related development experience with Python, Perl, JavaScript, RESTful API calls, shell scripts, and GitHub.

  • Experience working with different operating systems (Windows, Linux, etc.).

  • Familiarity with DevOps practices and tools (e.g., Docker, Kubernetes, Ansible, etc.).

  • Experience with data analysis and reporting, including creating dashboards and visualizations.

  • Strong problem-solving and troubleshooting skills, and the ability to work independently.

  • Excellent written and verbal communication skills.

  • Ability to seek improvements to all aspects of the development process, and learn administration of Network Management Systems (NMS).

Preferred Qualifications

  • Hands-on experience working with Network Management tools, such as vendor-specific tools like Broadcom Spectrum and NetOps, SevOne, or Open-source tools, like Cacti, Zabbix, Nagios, etc.

  • Knowledge of networking technologies, TCP/IP, SNMP, Syslog, Switch/Routers, etc.

  • Experience working with ServiceNow, PagerDuty.

  • Knowledge of MySQL database, and data visualization tools like Grafana, Kibana, etc.

What We Offer

  • A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable.

  • Ability to make a difference and lasting impact.

  • Work in a dynamic, collaborative, progressive, and high-performing team.

  • Flexible work/life balance options.

  • Opportunities to do challenging work.