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Appointment Coordinator
2 months ago
Role: Appointment Coordinator
About the Job:
Fastfrate Group is seeking a skilled Appointment Coordinator to join our team in Winnipeg, MB. As a key member of our operations team, you will play a vital role in ensuring seamless customer experiences by providing timely and accurate information regarding shipments.
Key Responsibilities:
- Develop and maintain strong relationships with customers through exceptional communication and interpersonal skills
- Respond to customer inquiries regarding shipment status, pickups, and other related matters
- Arrange appointments with customers via phone, email, or customer portals
- Trace shipments as required and prepare reports for customers
- Perform other duties as necessary to support the team's goals
Requirements:
- Minimum 2 years of experience in a related field
- Excellent communication and interpersonal skills
- Good computer literacy, including MS Office
- Ability to work effectively in a team environment and under pressure to meet deadlines
- Knowledge of the transportation industry is an asset
- Must have reliable transportation as the role requires frequent travel
What We Offer:
- Unionized working environment
- Well-established company with over 50 years of service
- Competitive health and dental benefits, pension after 1 year
Work Schedule:
Monday to Friday, 7:00 am to 3:30 pm
Why Join Us:
At Fastfrate Group, we value our employees and offer a supportive work environment that fosters growth and development. If you are a motivated and detail-oriented individual with excellent communication skills, we encourage you to apply for this exciting opportunity.
