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Account Management Associate

2 months ago

Edmonton, Alberta, Canada Yellowhead Commercial Roofing Ltd. Full time
About the Role

We are seeking a highly skilled and customer-focused individual to join our team at Yellowhead Commercial Roofing Ltd. as a Customer Service Agent.

Key Responsibilities
  • Client Communication: Provide exceptional customer service to clients, addressing their inquiries, concerns, and complaints in a timely and professional manner.
  • Account Management: Assist clients in understanding our services, including explaining the type and cost of services offered, and arranging for billing as needed.
  • Record Keeping: Maintain accurate and up-to-date records and statistics related to client interactions and account management.
  • General Office Duties: Perform various administrative tasks, including receiving credit and employment applications, and providing general information to clients.
Benefits
  • Dental Plan: Comprehensive dental coverage for employees and their families.
  • Health Care Plan: Access to a wide range of medical services and benefits.
  • Vision Care Benefits: Coverage for eye exams, glasses, and contact lenses.
  • Free Parking: Convenient parking available for employees.
  • Permanent Work Term: Ongoing employment opportunity with a stable and growing company.
  • English Language: Primary language of communication in the workplace.
  • Hours of Work: 30 to 40 hours per week, providing a healthy work-life balance.