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Motel Operations Manager

2 months ago

Canoe, Canada 1132151 B.C. LTD. Full time
About the Role

We are seeking a highly skilled and experienced Motel Manager to join our team at 1132151 B.C. LTD. As a key member of our management team, you will be responsible for overseeing the day-to-day operations of our motel, ensuring exceptional customer service, and driving business growth.

Key Responsibilities
  • Leadership and Supervision: Supervise a team of 5-10 staff members, providing guidance, training, and support to ensure they meet their job requirements.
  • Customer Service: Provide excellent customer service, addressing complaints and concerns in a professional and courteous manner.
  • Operations Management: Oversee the front desk, manage budgets, and monitor revenues and expenses to ensure the motel's financial stability.
  • Marketing and Events: Develop and implement marketing strategies to attract new customers, manage events, and ensure a positive guest experience.
  • Staff Development: Offer on-the-job training, mentorship, and coaching to staff members to enhance their skills and knowledge.
Requirements
  • Education: College, CEGEP, or other non-university certificate or diploma from a program of 1 year to 2 years.
  • Experience: 1 year to less than 2 years of experience in a similar role.
  • Personal Suitability: Excellent communication skills, flexibility, and a client-focused approach.
Support for Newcomers and Refugees

We are committed to supporting newcomers and refugees in their transition to Canada. Our motel offers:

  • Credential Recognition: Support for newcomers and refugees with foreign credential recognition.
  • Mentorship Programs: Pair newcomers and refugees with experienced employees for guidance and support.
Support for Youths

We believe in empowering youth to reach their full potential. Our motel offers:

  • On-the-Job Training: Tailored training programs for youth to develop their skills and knowledge.
  • Mentorship and Coaching: Opportunities for youth to learn from experienced employees and develop their careers.
Support for Indigenous People

We are committed to creating a welcoming and inclusive work environment for Indigenous people. Our motel offers:

  • Cultural Competency Training: Training programs to promote cultural awareness and understanding.
  • Relationships with Indigenous Communities: Develops and maintains relationships with Indigenous communities, businesses, and organizations.
Support for Visible Minorities

We are committed to promoting diversity and inclusion in our workplace. Our motel offers:

  • Hiring Policies: Anonymizing the hiring process to discourage discrimination against visible minorities.
  • Mentorship Programs: Pair members of visible minorities with experienced employees for guidance and support.

Language of Work: English

Hours of Work: 40 hours per week