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Parking Lot Safety Officer
3 months ago
About Us:
Playground Poker is a prestigious gaming establishment located within the Mohawk territory of Kahnawake, just a short drive from downtown Montreal. As we expand our offerings, including new gaming areas, a luxurious hotel, and unique dining experiences, we are looking for dedicated individuals to join our team.
Position Overview:
The Parking Lot Safety Officer plays a crucial role in maintaining the safety and security of vehicles, property, and individuals in our parking facilities. Reporting to the Team Lead and Supervisor of parking lot security, this position involves vigilant monitoring, incident response, and delivering exceptional customer service to all parking lot users. The ideal candidate will be observant, detail-oriented, and possess strong communication skills.
What We Offer:
- Competitive pay ($21/hour)
- Flexible scheduling options
- Discounts on dining
- Comprehensive paid training programs
- Opportunities for career growth
- Complimentary parking
- Company-wide events
- Volunteer opportunities through Playground Cares
Responsibilities:
- Conduct regular patrols of the parking area
- Ensure adequate lighting and functionality of security equipment
- Respond swiftly to security incidents, accidents, and emergencies
- Assist individuals in distress or needing help
- Report incidents to the Supervisor of Parking Lot Security
- Provide directions, information, and assistance with vehicle-related issues to guests
- Address complaints and concerns with professionalism
- Offer escorts to individuals upon request for their safety
- Enforce parking regulations, including issuing warnings or citations for violations
- Issue notices for infractions related to parking in unauthorized areas
- Carry out interventions when necessary and de-escalate situations
- Ensure only authorized vehicles are parked in designated areas
- Collaborate with local law enforcement and emergency services as needed
- Identify and mitigate potential security risks or hazards
- Adhere to the company's confidentiality policies
- Conduct routine inspections to ensure the security of vehicles and property
- Complete a vehicle and equipment checklist prior to each shift
- Implement strategies to prevent theft, vandalism, and other criminal activities
Requirements:
- Valid driver's license with a clean driving record
- Previous experience in security or a related field is preferred
- Relevant security certifications are a plus but not mandatory
- Strong physical fitness and capability to perform security duties as required
- Excellent observational and problem-solving skills
- Strong communication and interpersonal abilities
- Exceptional customer service orientation
- Proactive approach to safety and security measures
- Ability to remain calm and composed under pressure
- Adaptability to changing situations and priorities
- Conflict resolution and de-escalation skills
- Willingness to work outdoors in various weather conditions
- Availability for irregular hours, including nights, weekends, and holidays as necessary
- Capability to sit for extended periods while patrolling the parking lot, both by vehicle and on foot
Join our team and become an integral part of an exceptional journey. Here, your unique talents and ambitions will flourish, finding the perfect environment to thrive.
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