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Commercial Insurance Specialist

2 months ago

Concord, Ontario, Canada FSB GROUP LTD. Full time
Job Description

Company Overview: FSB GROUP LTD. is a leading provider of commercial insurance solutions.

Job Summary: We are seeking a highly motivated and experienced Commercial Specialist to join our team. The successful candidate will be responsible for delivering exceptional customer service, building strong relationships with internal and external partners, and promoting our commercial insurance products.

Key Responsibilities:

  • Provide exceptional day-to-day customer service to clients
  • Process policy changes and maintain professional relationships with insurers and underwriters
  • Assist and support producers as required
  • Process call backs, submissions, and mail in a timely manner
  • Perform various assigned tasks and promote company features and benefits
  • Cross-sell a variety of products at every opportunity
  • Promote client loyalty through attention to detail and relationship building
  • Remain current on all company philosophies and procedures
  • Accept risks within established guidelines

Qualifications:

  • Holds RIBO license in good standing
  • Previous commercial lines insurance experience
  • Professional, friendly, and courteous with the ability to provide superior customer service
  • Ability to communicate effectively with clients, both verbally and in writing
  • Ability to work well under pressure and meet deadlines in a fast-paced environment
  • Excellent organization and time management skills
  • Strong analytical and decision-making abilities
  • Adaptable to change
  • Broker Management System experience
  • Team player with strong work ethic and ability to work with minimal supervision

Equal Opportunities Employer: FSB GROUP LTD. is an equal opportunity employer and welcomes applications from all individuals. Applicants selected for an interview will be asked whether specific accommodations are needed to support a personal disability.