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Service Technician

2 months ago

Edmonton, Alberta, Canada Mircom Group Of Companies Full time

Job Summary:

Mircom Group of Companies is seeking a skilled Service Technician to join our team of experts in intelligent building and life safety solutions. As a Service Technician, you will be responsible for performing technical tasks, providing exceptional customer service, and ensuring the highest level of quality in our products and services.

Key Responsibilities:

  • Perform technical tasks, including rack-up, programming, verification, and inspection of CCTV, access control, and intercom systems, as well as other security equipment.
  • Conduct inspections and service on Mircom and non-Mircom products.
  • Complete and return inspection reports in a timely manner.
  • Provide technical support to customers as needed.
  • Provide operational training to end-users.
  • Ensure our customers and end-users have a positive experience working with Mircom.
  • Read and understand engineered drawings, specifications, programs, schematics, installation manuals, and service manuals.

Requirements and Skills:

  • 3-5 years of experience as a Service Technician in the Security industry.
  • Electronics diploma or equivalent from an accredited college/university or documented and demonstrated trade qualification.
  • Ability to communicate in English both verbally and in writing.
  • Ability to lift equipment and tools up to 50lbs and climb ladders.
  • Possess a valid and clean motor vehicle license (Class G).
  • Knowledge of Mircom systems is an asset.
  • Competency in Microsoft Word and Excel is an asset.

What Mircom Offers:

  • Compensation is commensurate with experience.
  • Group Health Benefits.
  • Company RRSP contributions.
  • Education incentives.