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Operations Specialist
2 months ago
In this exciting role as an Operations Specialist at The North West Company, you will play a crucial part in driving the success of our stores by developing and implementing operational strategies that enhance customer experience, improve sales, and increase profitability.
Key Responsibilities:- Develop and implement operational plans to improve store performance, customer service, and sales.
- Train and coach store teams on new processes, procedures, and best practices to ensure seamless execution.
- Conduct regular store audits to measure performance against established standards and identify areas for improvement.
- Collaborate with store managers to develop corrective action plans to address performance gaps and improve overall store performance.
- Provide insights and recommendations to stakeholders to drive business growth and improve operational efficiency.
- 5+ years of experience in retail operations, preferably in a multi-unit retail environment.
- Proven track record of improving store performance, customer service, and sales.
- Strong leadership and training skills, with the ability to motivate and develop store teams.
- Excellent communication and problem-solving skills, with the ability to work effectively in a fast-paced environment.
- Proficient in MS Excel, Word, and Windows, with the ability to learn new software and systems quickly.
- A competitive salary and benefits package.
- Opportunities for growth and development within the company.
- A dynamic and diverse work environment.
- The chance to work with a leading retailer in the industry.
The North West Company is an equal opportunities employer and welcomes applications from all qualified candidates. We thank all applicants for their interest; however, only those selected for an interview will be contacted.
