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Reception Specialist

3 months ago


Bedford, Quebec, Canada Shannex Full time

If you are dedicated to providing exceptional service with integrity, professionalism, and care, consider a fulfilling career with Shannex. Our communities are more than just workplaces; they are vibrant environments that celebrate individuals who foster meaningful connections while promoting a better quality of life.

We are currently seeking a Front Desk Attendant to become a valued member of our PARKLAND WEST BEDFORD team located in BEDFORD, NOVA SCOTIA.

Valuable Benefits

You will be part of a supportive and skilled team that contributes to making our communities welcoming places for residents, staff, and visitors. As a well-established organization in the healthcare industry, Shannex provides numerous opportunities for personal and professional growth. At the end of each day, you will feel a sense of accomplishment knowing you have positively impacted the lives of our residents. Additional benefits include:

  • Competitive hourly wage: $20.08
  • Complimentary onsite parking
  • Employee discounts on select products and services through our Perks Program
  • Access to ongoing education and training through Shannex's Centre of Excellence
  • Opportunities to engage in sector innovation and continuous improvement initiatives
  • Recognition and rewards for excellence in service and safety

About the Role

  • Manage and direct telephone inquiries, welcoming and guiding visitors;
  • Provide routine information and respond to questions from residents, visitors, and staff;
  • Conduct active screening of employees and visitors (Covid-19);
  • Sort and distribute incoming and outgoing mail and packages;
  • Prepare and disseminate forms, reports, and other documents to relevant personnel and departments;
  • Handle a variety of tasks, some of which may be confidential;
  • Process and record client payments;
  • Ensure client safety by adhering to all standard operational procedures and safe work practices.

About You

In addition to valuing continuous improvement, teamwork, and accountability, you possess:

  • Completion of High School/GED.
  • Strong computer skills with proficiency in Microsoft Office Suite.
  • Previous experience in hospitality or customer service, particularly with seniors, is advantageous.
  • A friendly and approachable demeanor is highly valued.
  • Familiarity with the local area is beneficial.
  • Experience managing cash flow.
  • Knowledge of medical terminology is considered an asset.
  • Availability for day, evening, and weekend shifts. This position is ideal for retirees.
  • A genuine passion for the healthcare sector and a commitment to ensuring seniors receive quality accommodations, services, and care.

About Us

Shannex began its journey in 1988 when our Founder, Joseph Shannon, acquired a single nursing home in his hometown. Over the past three decades, Shannex has evolved into a trusted provider of senior accommodations, services, and care across Nova Scotia, New Brunswick, and Ontario. Our leading-edge services are inspired by our residents and delivered by dedicated team members who strive to create an exceptional resident experience and a positive, fulfilling work environment where every voice is valued.

If you are interested in joining the Shannex team, we encourage you to explore this opportunity.

At Shannex, we believe that our team members are the heart and soul of our organization. We are committed to fostering a culture of equity, diversity, inclusion, and belonging, where every individual is treated with respect and where discrimination of any kind is not tolerated. At Shannex, everyone is welcome.

All applications will be treated with the utmost confidentiality.
Only candidates selected for an interview will be contacted.


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