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Fitness Ambassador

2 months ago


Toronto, Ontario, Canada Sweat and Tonic Full time
About Sweat and Tonic

Sweat and Tonic is a boutique fitness and wellness hub that offers a unique and immersive experience for individuals who are passionate about health and wellness. Our state-of-the-art facilities and expertly programmed classes provide a challenging and engaging environment for our members to grow and succeed.

About the Role

We are seeking a Fitness Ambassador to join our team and help create an exceptional fitness experience for our members. As a Fitness Ambassador, you will be responsible for warmly welcoming guests, checking them in to class, and assisting with basic guest service inquiries. You will also help new guests get comfortable and find their way around by providing a 1-on-1 tour.

Primary Job Responsibilities
  • Guest Services: Warmly welcome every guest, check them in to class, and assist with basic guest service inquiries.
  • Studio Maintenance: Maintain the studio space by performing routine and miscellaneous tasks.
  • Class Support: Ensure classes start on time and are uninterrupted by assisting instructors at the door and guests into class on time.
  • Team Collaboration: Work alongside your team members to create an uplifting experience for everyone.
Program Requirements
  • Commitment: 3-month minimum commitment.
  • Availability: Recommended 3 hours per shift, with 2 shifts per week preferred.
About You
  • Passion for Fitness: A passion for group fitness and a love for Sweat and Tonic.
  • Communication Skills: Excellent communication and organizational skills.
  • Customer Service Experience: Previous customer service experience preferred but not required.
Compensation and Benefits
  • Flexible Scheduling: Flexible scheduling for short (3 hour) or long (6 hour) shifts.
  • Studio Credits: Earn studio credits that can be shared with family and friends.
  • Performance-Based Bonus: Performance-based bonus credit system.
  • Discounts: 20% off at Tonic Bar and 20% off Sweat and Tonic branded merchandise.
  • Career Progression: Career progression opportunities to full and part-time positions.