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Spa Service Coordinator

2 months ago

Parksville, British Columbia, Canada Mable Nail Bar Ltd Full time
About the Role

We are seeking a highly skilled and experienced Spa Supervisor to join our team at Mable Nail Bar Ltd. As a key member of our spa operations team, you will be responsible for ensuring the smooth day-to-day running of our spa services.

Key Responsibilities
  • Client Support: Provide exceptional support to clients with special needs, ensuring their spa experience is tailored to their individual requirements.
  • Team Coordination: Coordinate activities with other work units or departments to ensure seamless delivery of spa services.
  • Quality Control: Monitor quality and production levels to maintain the highest standards of service delivery.
  • Supply Chain Management: Requisition or order materials, equipment, and supplies to support spa operations.
  • Problem-Solving: Resolve work problems, provide technical advice, and recommend measures to improve productivity and product quality.
  • Staff Supervision: Supervise, coordinate, and schedule activities of workers to ensure efficient service delivery.
  • Training and Development: Train staff in job duties, safety procedures, and company policies to ensure they are equipped to provide exceptional service.
  • Work Scheduling: Establish work schedules and procedures to ensure efficient service delivery.
  • Work Environment: Work in a fast-paced spa environment, with a focus on delivering exceptional customer service and maintaining high standards of quality and productivity.