Retail Store Manager

4 weeks ago


Victoria, British Columbia, Canada Urban Grocer Full time
Job Title: Retail Store Supervisor

Urban Grocer is seeking a highly motivated and experienced Retail Store Supervisor to join our team. As a key member of our retail operations team, you will be responsible for overseeing the day-to-day activities of our produce department, ensuring excellent customer service, and driving sales growth.

Key Responsibilities:
  • Supervise and coordinate the activities of store staff, including apprentices, stages hands, and design team members.
  • Order and manage merchandise, including authorizing returns and establishing work schedules.
  • Provide exceptional customer service, resolving issues and answering customer inquiries.
  • Organize and maintain inventory, ensuring accurate stock levels and efficient stockroom operations.
  • Supervise and coordinate activities of workers, including directing customers to articles and providing assistance with purchases.
Requirements:
  • Secondary (high) school graduation certificate.
  • 1 year to less than 2 years of experience in a retail environment.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment, handling heavy loads and working under pressure.
  • Attention to detail and ability to multitask.
Benefits:
  • Dental plan.
  • Disability benefits.
  • Health care plan.
  • Vision care benefits.
  • Free parking available.
  • Paid time off (volunteering or personal days).

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