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Operations Supervisor

2 months ago

Hamilton, Ontario, Canada Petra Tires Full time
Job Overview

As an Operations Supervisor at Petra Tires, you will play a crucial role in overseeing daily operations within our retail environment. Your leadership will ensure that our team delivers exceptional service and meets the demands of our customers.

Education Requirements
  • Completion of secondary (high) school graduation certificate or equivalent experience is required.
Work Environment

This position is based in a dynamic retail service establishment, focusing on the sale and distribution of tire products.

Key Responsibilities
  • Direct and manage daily operations to ensure efficiency and productivity.
  • Plan and organize daily activities to meet operational goals.
  • Supervise staff and allocate tasks effectively.
  • Analyze market research and trends to assess consumer demand and sales potential.
  • Source and procure merchandise for retail.
  • Identify staffing needs and manage recruitment.
  • Address and resolve customer inquiries, complaints, and supply issues.
  • Evaluate and enhance daily operational processes.
Supervisory Responsibilities

You will oversee a team of approximately 3-4 individuals.

Technical Skills
  • Proficient in point of sale systems.
  • Familiarity with accounting software.
Specialization Areas
  • Expertise in shipping and receiving processes.
  • Knowledge of trading practices.
Safety and Compliance
  • Conduct driver's validity license checks as part of safety protocols.
Screening Questions
  • Are you legally authorized to work in Canada?
  • Are you open to relocation for this role?
  • Do you possess prior experience in this field?
  • What is the highest level of education you have completed?
Experience Requirements

A minimum of 5 years of relevant experience is required. This is a permanent position with a work schedule of 30 to 40 hours per week. The primary working language is English.