Corporate Resolution Specialist

2 weeks ago

Old Toronto, Ontario, Canada Accoravillage Full time
{"The Opportunity": "At Accoravillage, we are seeking a highly skilled Bilingual Resolution Specialist to join our team. This role is responsible for ensuring all arrears are dealt with in a timely and efficient manner, in accordance with company policy.

Responsibilities:

* Investigation of delinquent accounts in assigned portfolio
* Collection/administration of portfolio
* Minimize exposure to monetary losses or damage to investors and corporate image
* Assist clients in budgeting and planning to correct existing and avoid future delinquency
* Assessment and collection of fees
* Review bankruptcy and consumer proposals and filing proof of claim when required
* Collection of common expenses, strata liens, tax and utility arrears
* Set up of arrears settlement payments
* Process new PAC information
* Provide credit ratings and mortgage verifications
* Collection of deficiency balances on discharged mortgages
* Adhere to policies/procedures to ensure AML requirements are met, when applicable.

Requirements:

* Strong communication and interpersonal skills
* Excellent analytical and problem-solving skills
* Team player who also works well independently
* Able to meet deadlines
* Competency in MS Office; capacity to learn new technologies/systems
* Shift work will be required
* Bilingualism (French, English) required – interactions with English-speaking customers or partners

Working Environment and Physical Demands Analysis:

* Periods of high volume with tight timelines
* Long periods of stationary position/sitting
* Prolonged periods of repetitive movement (i.e., using a keyboard and mouse)
* Long periods of time in viewing a computer screen
* Multi-tasking may include speaking to customers on a telephone call while looking up information on a computer program.

If you are a motivated and detail-oriented individual with excellent communication skills, we encourage you to apply for this exciting opportunity.

At Accoravillage, we are committed to diversity and inclusion, and we welcome applications from qualified candidates from diverse backgrounds.

Please submit your application, including your resume and a cover letter, to [insert contact information].

We thank all applicants for their interest; however, only those selected for an interview will be contacted.

Accoravillage is an equal opportunity employer and is committed to diversity and inclusion.

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