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Store Operations Associate
2 months ago
**Job Summary**
Giant Tiger is seeking a highly motivated and detail-oriented Store Operations Associate to join our retail team. As a Store Operations Associate, you will play a critical role in ensuring the smooth operation of our store, providing exceptional customer service, and maintaining a safe and secure shopping environment.
**Key Responsibilities**
- Balance cash registers and prepare bank deposits
- Train associates on SKU and pricing-related issues
- Maintain perpetual inventory and product pricing accuracy
- Participate in cycle counts and ensure inventory accuracy
- Follow best practices for receiving and processing merchandise
- Ensure health and safety policies and guidelines are followed
- Implement loss prevention best practices
**Requirements**
- Effective analytical and organizational skills
- Strong attention to detail
- Previous experience in a retail environment
- Effective communication and interpersonal skills
- Ability to work independently and as part of a team
- Ability to handle a variety of tasks in a fast-paced environment
**Physical Demands of the Position**
- Stand and/or walk
- Bend, twist, and squat
- Lift and/or move up to 18 kg (40 lbs.)
- Perform tasks involving firm grasping
- Perform repetitive tasks requiring a range of hand motions
- Reach above shoulder height and below waist level
- Operate equipment, including using a ladder
**What We Offer**
- Medical / Dental / Vision Benefits
- Store Discount
- Profit Sharing
- Safety-first environment
**Keyholder Premium (If Applicable)**
Opening and closing the store on an ad hoc basis, including running register reports, ensuring all areas are tidy, and ensuring all Associates have completed their end of shift tasks.
Closing: responsible for security of the store, including locking and setting alarm.
Opening: ensuring store is well-stocked and ready for the customer, clean and tidy, ensuring Associates are ready to open their areas for the shift, starting up registers, unlocking and disabling alarm, receiving deliveries.
**Employee Universal Accountabilities**
- Ensures a high level of customer service
- Ensuring health and safety policies and guidelines are followed
- Ensuring Loss prevention best practices are followed
- Ensuring compliance of all policies when selling Tobacco and Lottery
- Ensuring emergency protocols are followed
