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Senior Technical Project Implementation Specialist

2 months ago

Mississauga, Ontario, Canada Element Fleet Management Full time
Unlock Your Potential at Element Fleet Management

At Element Fleet Management, we're redefining the fleet management industry by putting people first. We're looking for a skilled Sr. Technical Project Implementation Specialist to join our team and contribute to our mission of delivering exceptional client experiences.

About the Role

We're seeking a highly motivated and organized individual to lead the technical onboarding process for new clients on our accident management and risk/safety platforms. As a Sr. Technical Project Implementation Specialist, you'll work closely with our IT team, 3rd party vendors, and internal stakeholders to ensure seamless project execution and timely delivery.

Key Responsibilities

  • Lead the technical onboarding process, ensuring custom client requirements are met and technical deliverables are completed on time and to quality standards.
  • Collaborate with IT resources to build and test the technical portion of the client implementation.
  • Act as the technical SME for client onboarding, providing expertise on web applications and technical architecture.
  • Facilitate the collection of client requirements and coordinate with the business implementation team to ensure successful onboarding.
  • Identify and mitigate risks, develop resolutions to meet productivity, quality, and customer-satisfaction goals, and track relevant Quality Assurance metrics.

Requirements

  • Bachelor's Degree in a related field or 3 years of equivalent work experience.
  • Business Analyst experience required; Project Management Professional (PMP) certification a plus.
  • Technical background with SQL, stored procedures, and relational database concepts; MS SQL Server preferred.
  • Experience leading small to medium IT projects or sub-teams and knowledge of IT project management.
  • Excellent planning, organizational, and time management skills; strong verbal/written communication skills.
  • Exceptional analytical and conceptual thinking skills; proven data presentation skills to a business audience.

What We Offer

  • A culture of innovation, empowerment, decision-making, and accountability.
  • Comprehensive health and welfare benefits that serve the needs of you and your family and foster a culture of wellness.
  • Additional benefits and amenities, including paid time-off programs (vacation, sick leave, and holidays).
  • Hybrid work environment for most positions.

Element Fleet Management and its wholly owned subsidiaries are an equal opportunity employer committed to diversity, equity, inclusion, and belonging. We are pleased to consider all qualified applicants for employment without regard to race, color, religion, gender identity, age, sex, sexual orientation, disability, national origin, Aboriginal/Native American status, protected veterans' status or any other legally-protected factors. Disability-related accommodations during the application and interview process are available upon request.