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Team Leader for Camping Reception

3 months ago

SaintGabrieldeValcartier, Quebec, Canada Village Vacances Valcartier Full time

Exciting Opportunity at Village Vacances Valcartier

Position: Reception Team Leader

Are you passionate about delivering outstanding customer experiences? We are looking for a Reception Team Leader to oversee our front desk operations and ensure our guests receive top-notch service.

  • Greet and check-in visitors
  • Process payments and manage bookings
  • Provide detailed information about available services and recreational activities
  • Maintain organized information displays
  • Assist with cleanliness and upkeep of the reception area
  • Address and resolve guest inquiries and complaints
  • Ensure precise financial transactions
  • Lead and manage reception staff
  • Perform additional related responsibilities as needed

Essential Skills and Qualifications

  • Fluent in both French and English
  • Highly organized and resourceful
  • Exceptional customer service abilities

Desired Attributes

  • Ability to thrive in a fast-paced environment
  • Proactive and energetic approach
  • Strong leadership capabilities
  • Responsible and detail-oriented

Employee Benefits

  • Referral bonuses for successful hires
  • Seasonal pass for staff members
  • Discounts on fuel, dining, and shopping
  • Access to wellness facilities
  • Complimentary entry to recreational attractions