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Night Shift Supervisor

2 months ago

Niagara Falls, Ontario, Canada FALLS LODGE AND SUITES Full time
About Falls Lodge and Suites

Falls Lodge and Suites is a dynamic and growing organization that values excellence in customer service and employee satisfaction.

Job Summary

We are seeking a highly skilled and experienced Night Shift Supervisor to join our team. As a Night Shift Supervisor, you will be responsible for overseeing the daily operations of our lodge during nighttime hours, ensuring that all tasks are completed efficiently and effectively.

Key Responsibilities
  • Supervise and Coordinate Team Members

Lead and manage a team of 11-15 employees during nighttime hours, providing guidance and support to ensure that all tasks are completed to a high standard.

Manage Daily Operations

Oversee the daily operations of the lodge, including managing inventory, processing reservations, and maintaining accurate records.

Ensure Quality and Safety Standards

Ensure that all quality and safety standards are met, including adhering to health and safety protocols and maintaining a clean and safe work environment.

Communicate Effectively

Communicate effectively with team members, management, and guests to ensure that all needs are met and that the lodge runs smoothly.

Requirements
  • Education and Experience

Bachelor's degree and 1-2 years of experience in a supervisory role, preferably in the hospitality industry.

Skills and Qualifications

Excellent communication and leadership skills, with the ability to work effectively in a fast-paced environment. Proficient in MS Office and other relevant software.

Physical Demands

Ability to stand for extended periods, work in a fast-paced environment, and lift up to 25 pounds.

What We Offer

Falls Lodge and Suites offers a competitive salary and benefits package, as well as opportunities for professional growth and development.

How to Apply

If you are a motivated and experienced leader who is passionate about delivering exceptional customer service, please submit your application, including your resume and a cover letter, to [insert contact information].