Claims Consultant, Surety
1 month ago
We are seeking a highly skilled Claims Consultant, Surety to join our team in the Central and Western Regions. As a key member of our National Surety Claims Department, you will be responsible for managing and handling complex surety claims, including Contract Surety, Commercial Surety, Developer Surety, and Home Warranty.
Key Responsibilities- Oversee and handle complex claims on surety bonds, assessing coverage, liability, quantum, and recovery of loss activities and complete bonded obligations.
- Maintain relationships and synergy with Surety Underwriting and provide client support on moderately complex claims-related matters.
- Work closely with your Manager to develop and recommend strategies in the file handling and resolution of claims.
- Provide coaching to file handlers working on a specific exposure related to a complex default.
- Follow industry trends and collaborate with the Management team to develop strategies to proactively manage those trends.
- Effectively navigate and determine strategies relating to insolvencies and dealing with Trustee/Receivers as they arise.
- Demonstrate strong negotiating and problem-solving skills and follow through to execution and resolution of a claim.
- Demonstrate strong organizational skills in the collection of documentation and setting out and documenting the rationale of claim strategy and settlements within established authorization levels.
- Manage internal and external resources such as legal counsel and consultants retained for claims handling assistance and apply expense mitigation for same.
- Assist management with driving changes as needed and help strategize initiatives for the department as they arise.
- Maintain a collaborative and transparent communication with all stakeholders associated with the Surety line of business including internal and external stakeholders to ensure smooth relationships and delivering a second-to-none experience driven from our core values.
- Legal degree is an asset.
- Minimum of 5-10 years of surety claim experience.
- Management, coaching, and mentoring experience is an asset.
- Positive attitude while adapting to changing priorities and taking ownership of work.
- Can adapt to a constantly changing environment and drive changes as needed.
- Self-starter with the ability to work independently under minimal supervision.
- Excellent analytical and decision-making skills with attention to detail.
- High level of accountability, integrity, and confidentiality.
- Flexibility with travel, as required.
As a permanent member of our team, you can expect a range of benefits, including:
- A financial rewards program that recognizes your success.
- An industry-leading Employee Share Purchase Plan; we match 50% of net shares purchased.
- An extensive flex pension and benefits package, with access to virtual healthcare.
- Flexible work arrangements.
- Possibility to purchase up to 5 extra days off per year.
- An annual wellness account that promotes an active and healthy lifestyle.
- Access to tools and resources to support physical and mental health, embracing change, and connecting with colleagues.
- A dynamic workplace learning ecosystem complete with learning journeys, interactive online content, and inspiring programs.
- Inclusive employee-led networks to educate, inspire, amplify voices, build relationships, and provide development opportunities.
- Inspiring leaders and colleagues who will lift you up and help you grow.
- A Community Impact program, because what you care about is a part of what makes you different. And how you contribute to your community should be just as unique.
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