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Bilingual Sales Insurance Broker
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Windsor, Ontario, Canada 10169 Cia Hub Canadian Insurance Alliance Full timeAt 10169 Cia Hub Canadian Insurance Alliance, we are seeking a highly motivated and customer-focused Bilingual Sales Insurance Broker to join our team. As a key member of our sales team, you will be responsible for identifying customer needs and meeting or exceeding client expectations.Responsibilities:Manage customer calls and other contact channels and...
Service Broker
2 months ago
We are seeking a highly motivated and customer-focused Service Broker to join our team at 10169 Cia Hub Canadian Insurance Alliance. As a Service Broker, you will play a critical role in providing exceptional service to our clients, ensuring their insurance needs are met, and helping them navigate the complexities of insurance policies.
Key Responsibilities- Assess client needs and provide sound judgment when reviewing, modifying, and adding coverage to policies.
- Create a seamless experience for our clients through effective communication and problem-solving.
- Process client requests and changes, ensuring timely and accurate resolution.
- Actively pursue opportunities to retain and grow client relationships.
- Provide claim counseling and assistance to clients within company guidelines.
- Maintain a working knowledge of all applicable systems and tools.
- Document client interactions and requests in the appropriate system.
- High school diploma or equivalent.
- Previous success in customer service and a strong desire to help customers.
- Ability to multitask in a fast-paced contact center environment.
- Excellent verbal and written communication skills.
- Ability to stay calm under pressure.
- Positive and enthusiastic attitude.
- Desire to work in a dynamic team environment.
- Competitive salary and incentives.
- Opportunities for growth and advancement.
- Group Health and Dental Benefits.
- RRSP Company Matching Program.
- Paid vacation, sick, and personal days.
- Employee discounts on personal, home, and auto insurance policies.
At 10169 Cia Hub Canadian Insurance Alliance, we are committed to providing exceptional service to our clients and creating a positive work environment for our employees. We believe in fostering continuous learning and improvement, and we are dedicated to the growth and success of our team members.
