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Sales Associate

2 months ago

SaintBrunodeMontarville, Quebec, Canada 600 Old Navy Canada Inc. Full time

About the Role

As a key member of our team at 600 Old Navy Canada Inc., you will play a vital role in delivering an exceptional customer experience. As a Retail Sales Associate - Fashion Expert, you will be responsible for providing top-notch service to our customers, ensuring they leave our stores feeling satisfied and loyal to our brand.

Key Responsibilities

  • Develop and maintain in-depth knowledge of our products, including current merchandise assortment, store promotions, and events.
  • Engage with customers, providing personalized styling advice and outfit suggestions to meet their needs and preferences.
  • Utilize technology to deliver a seamless customer experience, leveraging omni-channel offerings to meet customer needs.
  • Support sales floor, fitting room, check out, and back of house processes, ensuring efficient and productive operations.
  • Provide excellent customer service, responding to customer inquiries and resolving issues in a courteous and professional manner.
  • Collaborate with colleagues to achieve sales goals and promote a positive store environment.

Requirements

  • Excellent communication and interpersonal skills, with the ability to work effectively in a fast-paced environment.
  • Strong problem-solving skills, with a focus on continuous improvement and a willingness to learn and adapt.
  • Ability to work independently and as part of a team, with a customer-centric approach.
  • Basic information-gathering skills to solve problems and provide support to customers.
  • Ability to learn procedural knowledge acquired through on-the-job training.
  • In Quebec, fluency in French is required.