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Property Leasing Coordinator

3 months ago

Old Toronto, Ontario, Canada Accoravillage Full time

Accoravillage is a reputable, full-service property management firm dedicated to offering quality, well-maintained residences across Ontario. Our success is attributed to hands-on, proactive management, a highly skilled and experienced team, relationship-focused business practices, and continuous reinvestment in our properties. We strive to create an environment that residents cherish as home. The Accoravillage team is rooted in sound, professional real estate practices and effective building-maintenance operations. We attract diverse, talented individuals and foster an atmosphere that rewards initiative, independent thinking, and integrity.


About the Role:

The Property Leasing Coordinator plays a crucial role in achieving occupancy targets and ensuring exceptional customer service at the property level. This position goes beyond merely filling vacancies; it is essential for the Leasing Coordinator to gather all relevant information to assess whether a prospective resident aligns well with the community.


Key Responsibilities:

  • Manage and maintain occupancy levels effectively.
  • Respond to incoming calls and emails from potential leads and ensure timely follow-up.
  • Conduct follow-ups on all inquiries.
  • Showcase available units to prospective residents and highlight the advantages of the amenities and community.
  • Provide current rental information to interested parties.
  • Successfully close rental agreements.
  • Prepare and assist prospective residents with the rental application process, addressing any questions they may have.
  • Verify the completeness and accuracy of application details and supporting documents.
  • Process rental applications efficiently.
  • Prepare move-in information upon rental application approval.
  • Handle all administrative tasks related to leasing activities and conduct move-in inspections with residents.
  • Stay informed about available units, their availability dates, and the scope of renovations planned for turnover.
  • Monitor the status of ongoing renovations.

Required Skills and Qualifications:

  • Ensure a seamless move-in and move-out experience for residents.
  • Manage resident parking assignments and maintain the parking facilities.
  • Oversee administrative assignments.
  • Coordinate party room rentals for residents.
  • Serve as the first point of contact for all resident inquiries and requests, responding promptly and professionally.
  • Prepare communications for residents, including notices, construction updates, maintenance alerts, rent reminders, e-newsletters, and event announcements.
  • Understand the Residential Tenancies Act regarding landlord rights and responsibilities.
  • Organize resident events.
  • Write work orders for the maintenance department based on input from residents or technicians.
  • Maintain logs related to essential maintenance, project lists, and unit turnover.
  • Handle bank deposits and monthly rent collection reporting.
  • Submit daily, weekly, and monthly reports as required.
  • Conduct oneself in a friendly and professional manner.
  • Perform additional duties as assigned.

Education and Experience:

  • High school diploma or equivalent.
  • At least 1 year of sales or leasing experience in a relevant field.

Our Commitment to Diversity, Equity, and Inclusion:

At Accoravillage, we are dedicated to building a workforce that embraces diverse talent. We are committed to fostering an inclusive and accessible environment where all employees feel valued, respected, and supported. We are an equal opportunity employer that values a culture reflecting and celebrating diversity of thought, background, and experience. If you require accommodation during the recruitment process, please inform us, and we will work with you to meet your needs. We appreciate your interest in joining our team.