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Sales Floor Associate

2 months ago

Dartmouth, Canada PUMA Full time
Key Responsibilities

As a Sales Associate at PUMA, you will be responsible for delivering exceptional customer experiences within the store, aligning with our brand values and service standards.

  • Customer Service: Provide consistently high standards of customer service, ensuring a positive and engaging experience for all customers.
  • Sales Performance: Meet or exceed sales, KPIs, and profitability targets through effective customer service and sales strategies.
  • Transaction Processing: Accurately process sales transactions at checkout, ensuring secure and efficient service.
  • Store Maintenance: Maintain the cleanliness and order of the store, adhering to visual merchandising guidelines and PUMA standards.
  • Inventory Management: Execute and process incoming and outgoing merchandise, ensuring accurate and efficient inventory management.
  • Compliance: Comply with all company policies, procedures, operational core competencies, and key accountabilities.
  • Store Environment: Maintain a safe, healthy, and complaint working and shopping environment.
  • Flexibility: Work non-traditional hours, including weekends, evenings, and holidays, with the possibility of overtime.
Requirements

To succeed in this role, you will need:

  • Experience: 1-2 years of experience in a focused, customer service-oriented retail environment, preferably in the apparel or footwear industry.
  • Teamwork: Strong team player with excellent communication skills.
  • Adaptability: Ability to learn quickly and adapt to changing situations.
  • Technical Skills: Basic knowledge of computer skills and MS Office programs.
  • Physical Demands: Ability to lift, carry, push, or pull up to 30 pounds regularly.