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Reception Specialist

3 months ago

Collingwood, Ontario, Canada Living Water Resorts Full time
Join Our Hospitality Team

Living Water Resorts is seeking a motivated individual to become a part of our dedicated team as a Front Desk Clerk. We value candidates who possess meticulous attention to detail, outstanding verbal communication skills, and the ability to thrive in a fast-paced environment.

Qualifications
  • Education: Completion of secondary school is required.
  • Experience: Previous experience in a similar role is advantageous.
Work Environment

This position is based in a vibrant hotel, motel, or resort setting.

Core Responsibilities
  • Check in guests and allocate rooms accordingly.
  • Manage group bookings and coordinate arrivals and departures.
  • Handle room reservations, including modifications and cancellations.
  • Provide guests with detailed information regarding hotel amenities and services.
  • Assist guests with specific needs to ensure a pleasant stay.
  • Facilitate guest check-outs, process payments, and calculate charges.
  • Perform administrative tasks such as faxing, filing, and photocopying.
  • Answer incoming calls and relay messages efficiently.
  • Contact guests for wake-up calls as requested.
  • Ensure compliance with safety and emergency protocols.
Essential Skills
  • Familiarity with multi-line phone systems.
  • Ability to remain on your feet for extended periods.
  • Strong client service orientation and interpersonal abilities.
  • Capacity to work effectively in a dynamic environment.
  • Dependability and a strong sense of responsibility.
  • Flexibility and teamwork are essential.
Employee Benefits
  • Comprehensive health benefits, including dental and medical plans.
  • Coverage for paramedical services.
  • Complimentary parking and access to on-site facilities.
  • Opportunities for professional growth and advancement.
  • Work Language: English
  • Work Hours: 30 to 44 hours per week.